![]() Press the “Audio” button for standard audio calls, or if you are making another WebEx call, you can select “Video” if both ends have a camera available:įor inbound calls, you will see a box popup in the bottom right corner to answer. You can then use the Phone Icon from the main page to bring up the dialer and make phone calls using standard campus dialing rules. Speaker is for any in-call or meeting audio, and Microphone is for your outbound(mic) setting. Ringer and Alerts is for inbound calls, chat messages, meeting reminders, etc. If you have multiple lines, they are labeled as “L1”, “L2”, etc:Įnsure you have an audio device setup that you want to use for calls, typically a headset. Your active phone line(s) will appear in the bottom left corner of the App. Once connected you will see the “You’re signed in (Unified CM)” in green. If the box doesn’t pop up, you will need to connect to the Phone System clicking the link below or manually entering the settings as indicated by the red highlights below: Enter your NETID and password to complete the sign-in. Once signed in, you may get a box pop-up prompting to authenticate to Phone Services. If you do get prompted for 2-factor authentication, it looks like this: NOTE: The software is configured with single-sign on, so if you are already logged in to the desktop with your NetID and password, you may not get this 2-factor authentication request. ![]() You may be prompted to complete the 2-factor authentication when logging in (it redirects the user to our Microsoft login page). The WebEx software is whitelisted and able to be installed on University manager (SU AD) machines by anyone who can obtain the download.Īfter installing, sign in with your Syracuse University email address and password. There are both Windows and Mac clients available, to get the Mac client, you need to select “Other operating systems on the download page”: To download and install the Cisco Webex App on your PC or Mac, the WebEx software will need to be downloaded from: Telecom can be reached at or 31.Ĭisco Webex App can be downloaded from Apple’s App Store and Google Play for iOS or Android devices respectively. Before installing and using the WebEx App as a software-based phone, or softphone, please be sure the Telecommunications department has configured your account to be used for phone services. ![]()
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